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Self Healing

 

Home –› Self Healing –› Communication Skills
 

The Mechanics of Manipulation

 

Author: Steve Kaye

Yes, it hurts.

And that's why people manipulate. Because the pain that they cause distracts you from talking about what you want to talk about.

Here are examples of what to watch for.

Anger. They shout, scream, yell, hit things, slam doors, or throw things.

Threats: "I'll punch your lights out if you keep saying that." or "I'll leave if you don't forgive me."

Exaggerations. "It'll take six years to clean out the garage."

Change the subject. "I forgot. How was your day?"

Change history. "You're the one who got angry. I was being calm."

Shift blame. "What do you expect me to do when you act like that?"

Ridicule. "Oh, now you're being the calm one."

Inaccuracies. "Everyone knows two plus two equals six."

Insults. "You're stupid."

Attack strengths. "You tell lies, too." (when you always tell the truth)

Patronizing. They treat you like an fool by feigning patience, talking down (small words, simple sentences, slow speech), rolling eyes.

Attack things that you value. "You're just like your mother." or "Your father is a dope."

Act friendly when you're mad. "Hi, how are you doing today?"

Ask for the impossible. "If you don't mention it for five years, I might do what you want."

Key Point: You always want to be the most mature person in every conversation. Any time that you lose control of yourself, you lose. That is, never counter attack. Never become upset. Never respond directly to the statements, questions, or actions of the manipulator. Everyone of these is a hook, designed to distract you.

What to do:

1) Find help. If you are the target of frequent manipulation (especially over major issues such as abuse, alcoholism, or drugs), seek out professional help. Start with books on codependency for a low cost approach.

Most manipulations are used to cover up major problems, avoid accountability, or dominate. Without help, you will lose every exchange because manipulators can outlast decent behavior. That is, they will eventually find a way to offend, disgust, frighten, or upset you. Thus, you must learn how to care for yourself.

2) Detach. Realize that you are being manipulated. Refuse to play the game.

If there is a realistic chance of a positive dialogue, let the manipulation pass by (like a thrown mud ball). Then attempt to put the conversation on track by saying something like:

"What makes you say that?"

"You seem upset with what I said."

"You don't want to talk about this."

"Yes, and I want to talk about . . . ."

3) Find help. Yes, this is worth repeating.

Author Bio:

Steve Kaye

Steve Kaye helps leaders hold effective meetings. He is an Certified Professional Facilitator (with the International Association of Facilitators), author, and speaker.

Since 1992 his innovative workshops have informed and inspired people nationwide. Clients include Avery Dennison, IBM, and Unocal.

His workshop topics include:

* One Great Meeting - How to plan and conduct meetings that produce results others will support

* The Human Side of Communication - How to win trust, earn respect, and establish rapport

* Winning Words - How to design and deliver presentations that inspire and impress people

* Behavior Styles - How to get along with others

As a meeting facilitator, he helps people obtain results that they could not obtain by working on their own. Read about examples on his web site.

He is the author of:

* The Manager's Pocket Guide to Effective Meetings

* Meetings in an Hour or Less

* 117 Tips for Effective Meetings

With a Ph.D. in chemical engineering and 20 years of experience working for major corporations, Steve specializes in working with engineers, scientists, and high tech professionals.

Call 714-528-1300 or visit his web site for over 130 pages of information (including program details, client guides, FAQs, cartoons, and more).

You can also reach this article by using: effective communication skills, effective communication methods, barriers to effective communication
 
 
 

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