| Often times we believe the depth of our customer does not extend beyond that of the business they do ... - Jay Conners |
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| Answering the phone in a friendly manner and with a helpful attitude isn?t rocket science, but it is ... - Dana Martin |
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| The iceberg is the noxious practice of corporations using a consumer's lack of time during business ... - Dawn Worthy |
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| Even when people desire what you have to offer and want to say yes, fear can cause them to flee from ... - Ritchie Hale |
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| These days, almost all customer support systems are automated. Still, nothing beats the ?real thing? ... - Marcus Peterson |
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| This is no Shakespeare Play but rather real life. Love your employees, clients or customers or someo ... - Steven Schneidman |
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| Do you need greeters or should you avoid them? That is the perplexing question many retail organizat ... - John Di Frances |
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| Harry Lorayne and Jerry Lucas, the former basketball star, teamed up years ago and wrote a sensation ... - Dr. Gary S. Goodman |
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| As a customer we have all come across business establishments where we received good customer servic ... - Lance Winslow |
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| Are you using your competitors to better serve your clients? If not, this article will be an eye-ope ... - Jeanette S Cates, PhD |
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| This week I had one customer threaten to hunt be down and shoot me like a dog. Another said that if ... - Tim Knox |
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| There are times when I really wonder what I should do. Like the time that a window was broken by a f ... - David Gomm |
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