Disability 4 System what system?

Think systems not events.

When we first came to this earth it was important to feed ourselves every day, not get eaten by the local saber tooth tiger and, more importantly, grow the population in leaps and bounds. Life was simple, eat or be eaten. This only required the ability to understand each separate event and have a means to handle the event. Learn to hunt and enjoy ourselves. There was no need to appreciate the larger systems at work or be able to connect events.

Life, however, has become more complex and our survival is now dependent on understanding gradual processes such as global warming, a slow decline in sales, a growing obesity problem in the US, a loss of market share. Each is caused by a complex array of systems and events that interact with each other causing even more complex outcomes and effects. We know we cannot hope to keep track of all these events so we select a few that make sense and focus on them. Does business have it right?

We usually choose to see our lives in terms of events. Board meetings in companies are dominated by what to do about last quarters sales, the latest product the competition has launched, how to finance the latest deal, etc. Each is an event that we think has a single solution. We seek single solutions for single problems. We do not see how the latest product that the competition launched affects our sales. We do not see that bad employee relations lead to a low morale which in turn affects design quality and therefore the final product that we attempt to sell to our customers.

As long as we try to find one single reason for each problem we will never get to the bottom of our problems. As long as we fight fires, concentrate on operations and ignore the big picture we will never see any improvement in our business.

Learning is never sustained within a business that has managers focused on short term events. By focusing on events managers, at best, become predictive so as to react optimally. Most business and econometric models are developed in this manner. This however means that business really never learns to create, to think holistically defining the systems in the business.

Concentrate on strategy, think in terms of systems. Learn.

Graeme Nichol

What differentiates Graeme is the depth and breadth of his experience in management. He has either been in management or has been consulting to management for over 25 years. What he has seen and experienced is an unlimited resource that his clients can tap when resolving their business and team problems.

His experience includes consulting with large practices such as PricewaterhouseCoopers, Ernst & Young, Coopers and Lybrand and Price Waterhouse; and boutique performance improvement implementation practices such as Knox D?Arcy Intl. and KrestaHague Intl. He has configured and managed complex ERP software implementations, worked in productivity and performance improvement, quality improvement, change management, strategy implementation, and managed both small and large projects. Graeme has worked in manufacturing, transportation, agriculture, communication, direct marketing, banking, beverages, consumer packaged goods, foodstuffs, and retail amongst others.

In his years of experience gained around the globe, he always found that business problems were usually either caused or solved by a team. If a team worked well together they could overcome amazing hurdles but if they were not aligned all types of hurdles appeared. He has gained extensive experience developing high performing teams. He knows what makes a team works and how to get them to function as one.

Besides management he is passionate about teaching and training. He has instructed many workshops and training sessions on various aspects of business such business planning, sales training, team building, introduction to business, conflict resolution, negotiations, general management, costing, management accounting, management reporting, developing management metrics and operations management.

When not working with his clients, Graeme?s passions are flying and sailing. His passion for teaching extends into his private life where he teaches flying and basic aerobatics. He has a small aerobatic plane which he loves to take up and throw around the sky. He has raced a 40ft yacht across the Atlantic Ocean, and competed in numerous sailing regattas, in the USA and abroad as well as cruised the East Coast of the USA with his family. Sailing is always a team event as each team member controls a small part of the boat. Team members need to be aligned and focused to achieve the results they desire.

Graeme has a BS degree in Agricultural Economics and an MBA from the University of Cape Town, RSA